The Advice Gap in Your Accountancy Practice and How to Close It

Jasmit Bahia

If you run an Accountancy Practice, you already know your clients better than almost anyone.

You know what they earn, what they owe, what keeps them up at night. But there’s one part of their financial lives that most Accountants don’t advise on directly – and it can sometimes leave client needs unmet.

Where Financial Planning Complements Accountancy

Here’s a scenario that plays out more often than most Accountants realise.

A long-standing client, a business owner in their mid-fifties, is approaching a significant liquidity event. They’re selling a stake in the business. The proceeds are substantial. They need advice on Pension Contributions, Capital Gains Tax planning, Investments and Inheritance Tax.

 

You handle the tax side. But who handles the rest?

If they find their own Financial Adviser, that adviser builds a relationship with your client independently of you. Over time, that adviser may become another trusted voice to your client, reducing the opportunity for you to remain at the centre of wider financial discussions.

 

The Value of a Collaborative Financial Advice Approach

The most effective model we’ve seen, and one that can help strengthen client relationships, is what we call the triangle approach.

It’s simple: the client sits at the top. The Accountant and the Financial Adviser sit at the base, working in close collaboration to deliver holistic, complementary advice.

 

A diagram showing the client at the top of a pyramid, with the Accountant and the Financial Adviser sit at the base, collaborating to deliver holistic, complementary advice.

 

In this model, there’s no duplication, no crossed wires and no competition for the client relationship. The Accountant continues to own the tax and compliance work. The Financial Adviser handles regulated Financial Planning. And together, the strategies align – pension contributions optimised against tax position, investment decisions made with full awareness of the client’s business structure, Inheritance Tax planning approached holistically.

For clients, it can lead to more joined-up financial decision-making. For Accountants, it can help strengthen long-term client relationships. A client who receives this advice through their Accountant is more likely to benefit from a consistent and coordinated experience.

 

Two ways to add further value to your clients

One of the most underappreciated aspects of an Accountancy Partnership is the breadth of referral opportunity it creates.

In practice, this means a single Accountancy Partnership can generate two distinct referral streams and deliver meaningful value to a wider range of your clients.

 

What to Look for in a Financial Planning Partner

Not all Financial Planning partnerships are the same. The right Partner should complement the service you already provide, helping your clients access specialist support while allowing you to remain at the centre of the relationship.

At Wren Sterling, partnerships with Accountancy Practices are at the heart of how we’ve grown. Several of our Adviser Teams were established directly through acquisitions of accountancy firms, creating relationships built on years of trust and collaboration. We understand the important role Accountants play in their clients’ lives and work as an extension of that trusted adviser network.

 

When evaluating a potential Partner, look for a firm that:

  • Provides regulated, personalised advice, giving your clients the same level of care and professionalism that you would expect for your own.
  • Takes a genuinely collaborative approach, keeping you informed and involved where appropriate rather than working in isolation.
  • Has experience of working alongside Accountants and understands the important distinction between Tax Advice and regulated Financial Advice.
  • Offers a broad range of services, whether your clients need personal Financial Planning, workplace solutions, or support with both.

 

The Commercial Benefits of Partnership

While client outcomes should always come first, there can also be commercial benefits to having a formal partnership in place.

A structured referral partnership with a regulated Financial Planning firm can generate an additional income stream for your practice. When you refer a client for Financial Advice, and that advice is delivered well, there is typically a commercial arrangement in place that recognises the value of that introduction.

Depending on the partnership structure, this can create an additional revenue stream without increasing your regulatory responsibilities.

Closing the Advice Gap

The question isn’t necessarily whether some of your clients would benefit from Financial Planning advice, but how they access it. Do they access that support through a trusted partnership that complements your service, or elsewhere without the benefit of a collaborative approach?

Closing the adviser gap doesn’t require a complex new proposition. It starts with a conversation.

If you’d like to explore what a partnership with Wren Sterling could look like for your practice, please get in touch.

Talk to us about your Accountancy practice

Important Note:

This is for information only and does not constitute advice.
The Financial Conduct Authority does not regulate tax advice, Estate Planning and IHT Planning.

Jasmit Bahia
About the Author

Jaz Bahia runs Wren Sterling's Partnerships arrangements with our Building Society partners. Prior to working for Wren Sterling he worked at the West Brom Building Society, giving him invaluable experience for his current role.