Discovery and Research
Pre-Application and Submission
Processing and Implementation
Additional and Maintenance
Your property buying journey starts from your very first call with us. It’s here that we start finding out about your current situation and what you’re looking to do. We carefully identify your aspirations, financial circumstances, borrowing ability and your lifestyle. We gather this information to craft an understanding of what advice will work best for you and fit your requirements.
We’ll then organise an appointment between you and a suitable adviser. This can be in person or over the phone. We’ll use this time to assess how much you can borrow and the value of properties you can realistically purchase. Once we have all the information we need, we’ll go away and do some research, before presenting you with the best option and deal available for your situation.
Once you’re happy with the deal we’ve found you, we’ll apply to the lender for a DIP (Decision in Principle). A DIP is basically a promise from a lender that they’ll give you the loan you’re after, assuming the information you’ve given them is correct and the valuation is satisfied later.
After we’ve helped secure your DIP, you’re in the perfect position to make an offer on a property. Once your offer is accepted, we’ll start organising your application for submission.
We’ll arrange for the collection of all the documents needed to process your application. Your client relationship manager will check your documents, verify and compile them for the lender. Most lenders operate from a tick box system that means the even the slightest error could result in your application being declined. As a broker with over 40 years’ experience, we know how to prepare your application so that it’s submitted successfully.
Following the submission of your application, the lender will perform their own checks and arrange for a valuation of the property you want to purchase. We’ll liaise with the lender and keep you updated about how your application is progressing. Once they’re satisfied, they’ll make you a mortgage offer.
Our service doesn’t stop after you’ve accepted a mortgage offer, because that’s not where the property buying journey ends. Your mortgage is a big part, but there are other arrangements to put in place. We offer additional services – everything from removals to protection, legal advice and more.
We know that your financial circumstances may change which means that we’re always there should you need us. John Charcol can help with product transfers, rate changes, remortgage options and more.