Wren Sterling’s self-service workplace pension solution is the Salvus Master Trust. The Wren Sterling branding on our solution was withdrawn in the summer of 2017 and Salvus Master Trust remains the provider.
We have a self-service solution because we recognise that many employers want a simple scheme that guarantees acceptance. That's why we have continued to partner with Salvus to offer our clients and introducers a preferential rate.
About Salvus Master Trust
is a Qualifying Workplace Pension Scheme (QWPS);
is an Occupational Pension Scheme regulated by the Pensions Regulator (tPR);
accepts all employers that wish to use it, irrespective of size;
is one of only a handful of Master Trusts to have been independently accredited by the Institute of Chartered Accountants in England and Wales (ICAEW) Master Trust Assurance Framework (MAF)
governed by an entirely independent Trustee Board;
is a full service Workplace Pension offering a default strategy and a wide range of investment options outside of the default;
allows complete flexibility introduced by the new Pension Reforms, including Cash, Annuity and Drawdown via Salvus Retirement Bridge
You are entitled to a visit from an experienced Pensions Consultant who will assist you with setting up your pension scheme in accordance with the legislation. This does not constitute advice. The Pensions Consultant can also assist with your employee communications where required. Additional fees may be required and will be agreed in consultation beforehand.
To arrange a consultation, please contact your Wren Sterling adviser. If you do not have an assigned Wren Sterling adviser, please contact firstname.lastname@example.org
Why we closed the Wren Sterling helpdesk
Following a review of our auto enrolment services, Wren Sterling has made the strategic decision to withdraw our white-labelled auto enrolment solution 'The Wren Sterling Master Trust’ (WSMT).
We’ve partnered with Salvus, our auto enrolment partners who currently provide the WSMT, to let their expertise guide existing members of the Wren Sterling Master Trust towards meeting their auto enrolment obligations, so WSMT clients will now become clients of Salvus directly.
It’s important for us to stress that this move doesn’t change any of the underlying terms and conditions or costs of our clients' auto enrolment solution or how it is managed. The only change will be the brand when clients or their employees log in and there is no requirement for clients to do anything at this stage beyond their usual auto enrolment duties.
If you're an existing user of the Wren Sterling Master Trust, please continue to access the system as you do today, using the same web pages and login details. In the coming weeks, the branding will be updated to reflect the change from WSMT to Salvus Master Trust.
Salvus operates a self-service auto enrolment solution and in our experience users can complete their entire auto enrolment process each payroll reference period using just the guides available and the online portal. However, we recognise that some members will require more help initially, so we have provisioned for that.
As a result of our decision to close the Wren Sterling Master Trust, Wren Sterling will be closing its helpdesk which has supported clients in the early stages of setting up their auto enrolment scheme. Instead, we’re pleased to confirm that Salvus operates an online support system where users can log issues on a ticketing basis and responses will be managed through that system. This is available at http://www.salvustrust.com/request-support.php
Why we work with Salvus
Salvus continues to grow and supports workplace pension provision for 1000s of employers and their staff all over the UK.
We believe Salvus is committed to the auto enrolment market and is well-positioned to meet the ongoing needs of clients because it is a core aspect of its business.
Should you have any questions about the impact of this decision on your auto enrolment services, please contact your Wren Sterling consultant or email us at email@example.com